Support

IPS provides:
  • On-site Strain gauge pasting and DAQ applications
  • Technical support for the complete measuring chain
  • Commissioning and Training for best usage of equipment
  • Support contracts with guaranteed response times
  • Repairs at our works (not for hermetically sealed sensors)
  • Leased equipment for permanent availability of your measuring equipment
  • Seminars and training sessions for practice-oriented know-how
Experimental stress analysis
Experimental stress analysis helps you to optimize the materials usage of your products, to analyze your production processes or to define efficient maintenance intervals

IPS offers you :
  • Competent advice to help you choose measuring equipment and measurement methods
  • Strain-gage application
  • Sensor mounting for all required measurements
  • Cabling and connection of all measuring equipment to the amplifier
  • Recording and storage of measured values
  • Processing and analysis of measurement data
Commissioning and training
Our service engineers will install, set up and run your components for you and optimize their connection to other system
components. They subsequently provide technical training for your staff.
Your benefits:
  • Expert technical expertise.You'll have access to the people who know our technology best and who have a vested interest in your success
  • Priority response. You receive priority over warranty customers or those without a support contract, reducing downtime
  • Fixed support cost. No guessing games when forecasting your budget for maintenance services. Paying for services on an incremental basis may be more expensive for you over time; our bundled services are more economical
  • Convenience. The administrative paperwork is taken care of up front which means you've avoided delays in establishing a payment vehicle with each service call
  • Safeguards your investment. Ongoing, comprehensive support coverage helps to prolong and protect your valuable investment
IPS Service contract benefits:
Accurate measurement data is crucial for fulfilling your time and budget targets in development, production and testing. Why not minimize the risk of encountering measurement difficulties by enterinig into our service contracts?
  • Guaranteed response times
  • Minimal downtimes
  • Guaranteed price stability
IPS competent repair service
We will gladly support you when your measurement technology needs repairing. At our facilities, experts will examine the defective components and quickly and thoroughly perform the relevant repair. Our proximity to the product developers ensures that we can also resolve difficult situations for you.
IPS offers you :
  • Fast and competent repair of your measurement technology
  • Interaction between our engineers and our principals development department
  • Prior consultation with our technical support team.
Remote Support
To get remote help from your IPS support partner :
  • Click this link, download and run teamviewer.
  • Call your IPS support partner via skype or phone and inform ID and password.
  • Your IPS support partner will access your PC remotely and support you.

Support Form